GoMo Logo

Privacy Policy

Your privacy matters to us. Learn how GoMo App collects, uses, and protects your data.

Last updated: February 17, 2026

Introduction

GoMo App ("we," "our," or "us") operates the GoMo tourism platform, including the website and mobile application, designed to help users discover and experience Montenegro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

When you make a reservation or create an account, we may collect:

  • Full name
  • Email address
  • Phone number
  • Reservation preferences and special requests

Usage Data

We automatically collect certain information when you use our services:

  • Device information (type, operating system, browser)
  • IP address and approximate location
  • Pages visited and features used
  • Language preferences

How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations for experiences, restaurants, accommodations, and transportation
  • Send reservation confirmations, approvals, and status updates via email
  • Provide customer support and respond to your inquiries
  • Send newsletters and promotional content (only with your consent)
  • Improve our services, website, and mobile application
  • Ensure security and prevent fraudulent activity
  • Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our platform:

Supabase

Database hosting and user authentication. Your data is stored securely in Supabase's infrastructure.

Google Maps

Location services and mapping for destinations and navigation within our mobile application.

Cloudflare Turnstile

Bot protection and form security to prevent spam and abuse on our website.

Resend

Email delivery service for sending reservation confirmations, notifications, and newsletters.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These include:

  • Essential Cookies: Required for the website to function properly (e.g., session management, language preferences)
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences for future visits

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure database storage with row-level security policies
  • Access controls and authentication for administrative functions
  • Regular security reviews and updates

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Reservation data is retained for operational and legal purposes. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data in a machine-readable format
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw your consent for newsletter subscriptions at any time

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]

Phone: +382 20 123 456

Address: Podgorica, Montenegro

← Back to Home|Terms of Service →